Thank you for using the MS-UK website.
using our site.
Information about us
www.ms-uk.org is a site operated by Multiple Sclerosis-UK operating as MS-UK (“We”). We are
registered in England and Wales under company number 0284202023 and have our registered
office at Unsworth House, Hythe Quay, Colchester, Essex, England CO2 8JF. We are a limited
We are a registered charity under charity number 1033731.
Accessing our site
Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or
amend the service we provide on our site without notice. We will not be liable if for any reason our
site is unavailable at any time or for any period.
From time to time, we may restrict access to some parts of our site, or our entire site, to users.
If you choose, or you are provided with, a user identification code, password or any other piece of
information as part of our security procedures (for example when using our website to make a
purchase), you must treat such information as confidential, and you must not disclose it to any
third party. We have the right to disable any user identification code or password, whether chosen
by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the
When using our site, you must comply with the provisions of our acceptable use policy, which can
be viewed at www.ms-uk.org/policies.
You are responsible for making all arrangements necessary for you to have access to our site.
You are also responsible for ensuring that all persons who access our site through your internet
connection are aware of these terms, and that they comply with them.
Intellectual property rights
We are the owner or the licensee of all intellectual property rights in our site, and in the material
published on it. Those works are protected by copyright laws and treaties around the world. All
such rights are reserved.
You may download, print and copy any of the pages or downloadable documents hosted on our
website for your personal reference or for use within an organisation.
You must not modify the paper or digital copies of any materials you have printed off or
downloaded in any way, and you must not use any illustrations, photographs, video or audio
sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of material on our site must
always be acknowledged.
You must not use any part of the materials on our site for commercial purposes without obtaining
a licence to do so from us or our licensors.
and may result in our taking all or any of the following actions:
• Immediate, temporary or permanent withdrawal of your right to use our site
• Issue of a warning to you
• Legal proceedings against you for reimbursement of all costs on an indemnity basis
(including, but not limited to, reasonable administrative and legal costs) resulting from the
• Further legal action against you
• Disclosure of such information to law enforcement authorities as we reasonably feel is
Reliance on information posted
Commentary and other materials posted on our site are not intended to amount to advice on
which reliance should be placed. We therefore disclaim all liability and responsibility arising from
any reliance placed on such materials by any visitor to our site, or by anyone who may be
informed of any of its contents.
Our site changes regularly
We aim to update our site regularly, and may change the content at any time. If the need arises,
we may suspend access to our site, or close it indefinitely. Any of the material on our site may be
out of date at any given time, and we are under no obligation to update such material. MS-UK
makes every effort to ensure information on our website is correct at the time of writing.
The material displayed on our site is provided without any guarantees, conditions or warranties as
to its accuracy. To the extent permitted by law, we expressly exclude:
• All conditions, warranties and other terms which might otherwise be implied by statute,
common law or the law of equity
• Any liability for any direct, indirect or consequential loss or damage incurred by any user in
connection with our site or in connection with the use, inability to use, or results of the use
of our site, any websites linked to it and any materials posted on it, including, without
limitation any liability for:
• Loss of income or revenue
• Loss of business
• Loss of profits or contracts
• Loss of anticipated savings
• Loss of data
• Loss of goodwill
• Wasted management or office time
• Any other loss or damage of any kind, however arising and whether caused by tort
(including negligence), breach of contract or otherwise, even if foreseeable, provided
that this condition shall not prevent claims for loss of or damage to your tangible
property or any other claims for direct financial loss that are not excluded by any of
the categories set out above
This does not affect our liability for death or personal injury arising from our negligence, nor our
liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any
other liability which cannot be excluded or limited under applicable law.
Information about you and your visits to our site
using our site, you consent to such processing and you warrant that all data provided by you is
accurate. You can access other relevant policies at www.ms-uk.org/policies.
Uploading material to our site
Whenever you make use of a feature that allows you to upload material to our site, or to make
contact with other users of our site, you must comply with the content standards set out in our
acceptable use policy. You warrant that any such contribution does comply with those standards,
and you indemnify us for any breach of that warranty.
We will not be responsible, or liable to any third party, for the content or accuracy of any materials
posted by you or any other user of our site.
We have the right to remove any material or posting you make on our site if, in our opinion, such
material does not comply with the content standards set out in our acceptable use policy.
Viruses, hacking and other offences
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or
other material which is malicious or technologically harmful. You must not attempt to gain
unauthorised access to our site, the server on which our site is stored or any server, computer or
database connected to our site. You must not attack our site via a denial-of-service attack or a
distributed denial-of service attack.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act
1990. We will report any such breach to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach,
your right to use our site will cease immediately.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack,
viruses or other technologically harmful material that may infect your computer equipment,
computer programs, data or other proprietary material due to your use of our site or to your
downloading of any material posted on it, or on any website linked to it.
Linking to our site
You may link to our home page or other website pages reached via www.ms-uk.org, provided you
do so in a way that is fair and legal and does not damage our reputation or take advantage of it,
but you must not establish a link in such a way as to suggest any form of association, approval or
endorsement on our part where none exists.
You must not establish a link from any website that is not owned by you.
Our site must not be framed on any other site. We reserve the right to withdraw linking permission
without notice. The website from which you are linking must comply in all respects with the content
standards set out in our acceptable use policy.
please address your request to firstname.lastname@example.org.
Links from our site
Where our site contains links to other sites and resources provided by third parties, these links are
provided for your information only. We have no control over the contents of those sites or
resources, and accept no responsibility for them or for any loss or damage that may arise from
your use of them.
Jurisdiction and applicable law
The English courts will have non-exclusive jurisdiction over any claim arising from, or related to, a
visit to our site although we retain the right to bring proceedings against you for breach of these
conditions in your country of residence or any other relevant country.
subject matter or formation (including non-contractual disputes or claims) shall be governed by
and construed in accordance with the law of England and Wales.
this policy from time to time to take notice of any changes we make, as they are binding on you.
notices published elsewhere on our site.
If you have any concerns about material which appears on our site, please contact email@example.com.
Thank you for visiting our site.
Document updated December 2019.